DATA PROTECTION

Data Protection & Security Policy – SkyShield Roofing Services At SkyShield, your safety goes beyond just a well-repaired roof — we are equally committed to protecting your personal data and online privacy. Whether you're requesting a free estimate or booking a repair through our website, we take serious measures to ensure your information is handled securely and responsibly. 1. What Information We Collect When interacting with SkyShield online or offline, we may collect: Your full name, address, email, and phone number Property location and roof condition details Preferred service date and time Payment and billing information (securely processed) Website interaction data (via cookies, browser type, IP address, etc.) 2. How We Use Your Information We only collect and use your data to: Respond to service inquiries and schedule appointments Inspect, quote, and perform roof repair or maintenance services Communicate updates, confirmations, or rescheduling notifications Process payments and send invoices securely Improve our website performance and service quality Comply with applicable legal requirements 3. Keeping Your Data Safe SkyShield uses industry-standard security technologies and procedures to protect your information: SSL encryption for all form submissions and transactions Restricted access to data, monitored through internal controls Regular security reviews and infrastructure updates Secure cloud-based platforms for storage and recordkeeping 4. Third-Party Access & Sharing We do not sell or rent your data. However, we may share your information only with: Payment processors or financial partners under secure terms Licensed subcontractors working on your roofing project (as needed) Legal authorities if required by law or in case of fraud prevention All third parties are contractually obligated to maintain strict confidentiality and security protocols. 5. Use of Cookies Our website uses cookies to: Track usage patterns and enhance user experience Remember contact or appointment form inputs Deliver location-specific content or support You can control or disable cookies at any time through your browser settings. 6. Your Rights & Choices You have the right to: Request access to the data we store about you Correct inaccuracies or outdated information Request deletion of your data (subject to legal limits) Revoke consent for marketing communications at any time Contact us through the form or support email to submit a data request. 7. Policy Changes We may update this Data Protection Policy as regulations evolve or our services change. Any significant updates will be published here with a clear revision date. Contact Us If you have any questions about how your information is used or stored, please reach out. At SkyShield, we protect your home — and your data — with the same commitment.