SkyShield

Refund Policy — SkyShield Roofing Repair At SkyShield, customer satisfaction and trust are the foundation of our business. We strive to deliver top-quality roofing services that meet and exceed your expectations. However, we understand that sometimes circumstances may require adjustments or refunds, and we are committed to handling these situations fairly and transparently. Our Refund Commitment Service Satisfaction Guarantee: If you are not satisfied with the roofing repair or service we provided, please contact us within 7 days of project completion. We will promptly assess the issue and work diligently to resolve it to your satisfaction. Partial Refunds: In cases where a full resolution cannot be reached, we may offer a partial refund based on the extent of the service delivered and the work completed. Non-Refundable Situations: Please note that deposits for materials ordered specifically for your project are non-refundable. Additionally, services that have been fully performed and accepted without complaint cannot be refunded. Refund Process: All refund requests must be submitted in writing via email or phone. Once approved, refunds will be processed within 14 business days through the original payment method. How to Request a Refund To initiate a refund, please contact our customer service team with the following details: Your full name and contact information Date of service and project details Reason for the refund request Any supporting documentation or photos (if applicable) Our team will review your request carefully and respond within 3 business days with next steps.